Account Manager 

Location: Onsite - Napa, California 

Hourly Rate: $20 - $25 per hour (Based on Experience) 
Employment Type: Full-Time, 9 AM - 5 PM Monday-Friday 
Department: Customer Service 
Reports To: Customer Service Manager 

Join Our Team as an Account Manager! 

Are you a relationship-builder with a knack for keeping projects on track? Do you thrive in a fast-paced production environment? We’re looking for an Account Manager to support the operation of our high-quality label printing press. In this role, you’ll own client relationships and manage their printing projects from start to finish. 

Responsibilities: 

• Serve as the main point of contact for clients, ensuring their needs are met with precision and care. 

• Manage order development from start to finish - quoting, scheduling, problem-solving, database management, forecasting, production, and shipping. 

• Work closely with production and technical teams to bring client visions to life. 

• Prepare and present reports, including performance metrics and insights, to clients and senior management. 

• Build and maintain strong relationships to drive repeat business and long-term success. 

• Other duties as assigned. 

What You’ll Bring: 

• High school diploma or equivalent. 

• Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred. 

• 3-5 years of experience in account management, sales, or client relations, with a proven track record of managing client accounts and delivering projects on time and within budget. 

Skills, Competencies, and Qualifications: 

• Communication - Clearly communicate project details to clients, designers, and production staff. 

• Relationship Building –  Strong interpersonal skills, with a focus on fostering long-term relationships with clients and stakeholders. 

• Time & Project Management – Ability to handle multiple projects efficiently under production deadlines. 

• Attention to Detail – Strong attention to detail in managing client accounts and project deliverables. 

• Teamwork – Experience working with cross-functional teams to ensure successful project execution. 

• Problem-Solving – Strong analytical and problem-solving skills to anticipate client needs and address any challenges that arise. 

• Technical Proficiency: Familiarity with CRM systems, project management tools, and data analysis software. Strong knowledge of Microsoft Office Suite is required. 

Physical Requirements: 

This role requires the ability to sit for extended periods (up to 90% of the shift) and perform computer work.  

Benefits & Perks 
We value our team members and are committed to providing a competitive benefits package to support your well-being and work-life balance. Full-time employees enjoy comprehensive medical benefits, including health, dental, and vision insurance, ensuring you and your family have the coverage you need. We also offer life insurance, disability coverage, and retirement plan options to help you plan for the future. In addition to paid time off (PTO) and sick leave, we provide holiday pay, wellness programs, and employee assistance resources to support your personal and professional growth.  

If you want to be part of a team that values innovation, collaboration, and a positive workplace culture, don’t miss this opportunity—apply today!  

About Us: 

Eurostampa has been printing the most beautiful labels for more than 50 years. It is large enough to have facilities in the US (Napa, CA, and Cincinnati, OH), Italy, Scotland, France, and Mexico, yet small enough for everyone to be on a first-name basis. Teamwork at Eurostampa permeates everything we do. Our company's values keep us focused on taking care of our employees no matter how large we grow.  

EUROSTAMPA fosters an inclusive culture that respects and embraces all our colleagues’ diverse backgrounds and experiences. We aspire for our company to truly reflect the diversity of our customers and the markets we serve. We are committed to equal opportunity for everyone, regardless of peoples’ gender identity/expression, age, language, sexual orientation, ability, race, socioeconomic status, national origin, or other characteristics.